I wanted to put this where people can see it. As mentioned in the previous post, I moved this weblog to wordpress.com from pair.com.
Part of this involved canceling service with Pair, where I’d been hosted for nearly a decade. I am happy, but not really surprised, to report that this was handled with the same professionalism they’ve shown in hosting my sites.
It’s been my experience that when you cancel service with a company, they will often throw obstacles in your way, or send you to a “save” representative whose job is to talk you out of canceling completely. Pair did none of these. The “why do you want to cancel” questions came in the form of an e-mailed request to complete a survey. The “save” attempt was an offer to waive the setup fee if I ever needed to come back. Both came after the cancellation, not before.
If you add to this the near-flawless service, and the fact that my monthly bill went down while my disk and bandwidth quotas went up, I have a hard time seeing how I could have done any better elsewhere.
In other words, if you need professional web hosting, just go with Pair, unless you need something they just don’t do.
